* Upon arrival, please bring your purchase receipt.
* In order to provide the best experience of using our devices, the repair center is obliged to upgrade the software in any kind of repair. In this way, we ensure the proper operation of the device. In these cases, it is recommended that the customer keeps a backup of the data contained on their device, as this may be lost during the repair process. Our company is not responsible for any loss of content (data) on the data device. In any case, the customer provides his explicit consent to the processing of any personal data on their device, in particular their deletion.
* We recommend that you remove the memory card and SIM before handing over the device.
* If the damage of the device is related to any accessories (eg hands free, charger, etc.) you also need to present the accessory for inspection.
* If the repair of your mobile phone is impossible (the cost of repair exceeds the value of the product), there is no charge.
* In case you choose not to repair it, there is a minimum charge / diagnostic cost of €11.90, which is deducted if you leave us your mobile phone for recycling.
* We repair any damage quickly, reliably and economically.