Terms of use


It is important for us that you feel happy and secure when visiting our website and to consider the application of data protection as a quality feature in the provision of our services.

We respect your confidentiality and we are committed to protecting it through our compliance with applicable privacy and data protection laws and regulations. Read this privacy policy carefully to understand our policies and practices regarding your information and how we deal with it.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

Personal data is information that is classified or can be classified directly or indirectly for your person. The General Data Protection Regulation (GDPR) is particularly applicable as a legal basis for data protection.


Information on FONEMASTER's website

Visitors / users / customers who enter and / or use the FONEMASTER website and / or trade through it agree and accept the following: The information and material contained on the website is the property of FONEMASTER and the companies cooperating with it as well as the companies related to it (hereinafter "Companies", "Company") and it is not allowed to copy, reproduce and / or republish this information for any reason except with the written consent of FONEMASTER and / or Company of which they relate.

The information and material contained on the website is subject to change.

Only the terms included in contractual, accounting, etc. texts are binding, signed by customers / users and FONEMASTER and / or the Company with which they contribute. FONEMASTER and / or Companies are not responsible for any errors or inaccuracies in the transmission of information and / or orders from the customer / user / visitor, interference, forgery, incorrect entry of data or non-operation of the system due to force majeure or for any other reason not due to gross negligence or deceit of FONEMASTER and / or the respective Company and / or its employees.

FONEMASTER has taken all necessary measures to safeguard the security of the services and the confidentiality of the information concerning the visitors / users / customers of the website. However, they bear no responsibility if, despite the exercise of due diligence, the confidentiality of such information is violated.


Update on personal data protection

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, we inform you of FONEMASTER's policy on the protection of personal data.



«M.T FONEMASTER LTD.», V.A.T. Reg .: 10174916F, T.I.C .: 12174916H, based in Nicosia, Kilkis 3, is responsible for processing or in some cases executing the processing of personal data and processes your personal data in accordance with the law, in good faith and in a transparent manner.


Σκοπός της επεξεργασίας

Η FONEMASTER είναι μία εμπορική εταιρεία η οποία παρέχει υπηρεσίες σε καταναλωτές και χρήστες προϊόντων τεχνολογίας, εμπορεύεται προϊόντα και παρέχει πληροφορίες προς ενδιαφερόμενους και προς τούτο επεξεργάζεται τα προσωπικά δεδομένα για την σύμφωνα με τον νόμο παροχή των υπηρεσιών αυτών αλλά και την αποτελεσματική άσκηση των δραστηριοτήτων της..


Processing base


FONEMASTER processes your personal data in accordance with case a) of Article 6 of the GDPR in cases where your own explicit, free and full consent is required. When such consent is necessary for the processing of your personal data and you decide not to grant it, FONEMASTER will not be able to provide you with the services and information for the provision of which your consent is required. In cases where the processing of your personal data is subject to your consent, you may withdraw it at any time without, however, removing the legitimacy of the prior processing of withdrawal.


FONEMASTER processes your personal data in accordance with case (b) of Article 6 of the GDPR when the processing is necessary to perform a contract in which you are a party or in order to take action before the conclusion of the contract. When performing actions that are non-negotiable for the conclusion of the contract, it is necessary to provide information that is personal data so that FONEMASTER is able to provide you with the services or products you are seeking under the contract. If you do not provide your personal data, FONEMASTER will not be able to provide you with the services and products you request.

Legal obligation

FONEMASTER processes your personal data in accordance with case c) of Article 6 of the GDPR in order to comply with its obligations under applicable law.


Recipients of Personal Data

FONEMASTER transmits personal data of consumers / users of mobile telephony devices or technology devices to the companies that have assigned the service on behalf of the manufacturers or resellers of these devices, products and services to their consumers / users in order for FONEMASTER to be able to provide these services.


Transfer of Personal Data

FONEMASTER does not transmit personal data to recipients based outside the European Union or the European Economic Area.


Retention period

We will keep your data for as long as you maintain a contractual relationship with us both in paper and electronic form. In the event that, for any reason, our relationship is terminated, we will retain them for as long as is still required until the limitation period for any relevant claims has expired. However, in the event that the processing is required by law, the retention time will be at least the time required by law.


Exercise of Rights



In addition to the right to withdraw the consents you have given us, you also have the following rights, provided that the legal conditions are met:

  • the right of access to your personal data that we store in accordance with Article 15 of the GDPR
  • the right to correct errors or to fill in incorrect data in accordance with Article 16 of the GDPR,
  • the right to delete your data stored in accordance with Article 17 of the GDPR,
  • the right to restrict the processing of your data in accordance with Article 18 of the GDPR,
  • right to data portability in accordance with Article 20 of the GDPR,
  • right to object in accordance with Article 21 of the GDPR.

Right of access (Article 15 of the GDPR)

You have the right to be informed upon request and free of charge, in accordance with Article 15 (1) of the GDPR, regarding the personal data stored by FONEMASTER on your person. This includes in particular:

  • the purposes of processing personal data,
  • the categories of personal data we process,
  • the recipients or categories of recipients to whom the personal data concerning you are communicated or to be disclosed,
  • if possible, the period for which personal data will be stored or, where this is not possible, the criteria set for that period,
  • the existence of the right to submit a request to the controller for the correction or deletion of personal data or restriction of the processing of personal data concerning the data subject or the right to object to such processing,
  • the right to file a complaint with a supervisory authority,
  • any available information on their origin, when personal data is not collected by the data subject,
  • the existence of automated decision-making, including the training of profiles provided for in Article 22, paragraphs 1 and 4 of the GDPR and, at least in these cases, important information on the logic to be followed, as well as the significance and intended consequences of such processing. for the data subject.

When personal data is transmitted to a third country or to an international organization, the data subject has the right to be informed of the appropriate guarantees in accordance with Article 46 of the GDPR on transmission.

Right of correction (Article 16 of the GDPR)

You have the right to demand from FONEMASTER without undue delay the correction of inaccurate personal data concerning you. Given the purposes of the processing, you have the right to demand the completion of incomplete personal data, among other things through an additional statement.

Right of deletion (Article 17 of the GDPR)

You have the right to ask us to delete personal data without undue delay, if one of the following reasons applies:

  • Personal data is no longer necessary for the purposes for which it was otherwise collected or otherwise processed,
  • you withdraw your consent on the basis of which the processing is based on Article 6 (1) (a) or Article 9 (2) (a) of the CCP and there is no other legal basis for processing.
  • you object to the processing in accordance with Article 21 (1) or paragraph 2 of the GDPR and there are no binding and legal grounds for processing in accordance with Article 21 (2) of the GDPR.
  • personal data were illegally processed,
  • Personal data must be deleted in order to comply with a legal obligation,
  • Personal data has been collected in connection with the provision of information society services referred to in Article 8 (1) of the GDPR.

Once we have disclosed the personal data and are obliged to delete it, taking into account the available technology and application costs, we will take reasonable measures to inform third parties who process your personal data that you require and have requested that any links be deleted with such data or copies or reproductions of such personal data.

Right to restrict processing (Article 18 of the GDPR)

You have the right to ask us to limit the processing, when one of the following conditions applies:

  • you question the accuracy of personal data,
  • processing is illegal and you request instead of deleting, the restriction on the use of personal data,
  • The controller no longer needs the personal data for the purposes of processing, but this data is required by the data subject for the establishment, exercise or support of legal claims,
  • or you have objections to the processing under Article 21 (1) of the GDPR, pending verification of whether the legal grounds of the controller prevail over the data subject's reasons.

Right to data portability (Article 20 of the GDPR)

You have the right to receive the personal data concerning you, which you have provided to us, as well as the right to transfer such data to another controller without objection from us when:

  • the processing is based on consent in accordance with Article 6 (1) (a) or Article 9 (2), (a) or in a contract in accordance with Article 6 (1) (b) GDPR and
  • the processing is performed with automated means.

When exercising your right to data portability, you have the right to request that personal data be transferred directly from us to another controller, if this is technically possible.


Right of opposition (Article 21 of the GDPR)

Under the conditions of Article 21 (1) of the GDPR, you may object to the processing of data for other reasons arising from the specificity of the situation.

The above general right of objection applies to all data processing purposes described in these Data Protection Terms, where the data are processed under Article 6 (1) (στ) of the GDPR. Contrary to the specific right of objection concerning the processing of data for advertising purposes, we have an obligation under the GDPR to apply this general right of objection only if you give us reasons of superior importance, e.g. a potential risk to life or health. In addition, there is the possibility to contact the Personal Data Protection Authority (Office of the Personal Data Protection Commission, which may accept the submission of relevant complaints or in writing to its protocol (Iasonos 1, 1082 P.C. 23378, 16378). Nicosia) or electronically (http://www.dataprotection.gov.cy).http://www.dataprotection.gov.cy).


Contact info

If you have any questions about this privacy policy or information processing practices, please contact us at gdpr@fonemaster.com.cy

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